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Business Profile

Auto Customizations

Kreative Kustomz

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/21/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Agree def to have running boards on my truck. I paid 1850.00. Three and months went by dropped the truck off 5 times and each time there was an excuse why they didn’t get put on. Last time I told him i wanted a refund cause he couldn’t get them on again. He told me I would get my refund within a week. Then said he was waiting for it to go through his accounts then month later still didn’t have it. I called every week he said he would get then finally he gave me back 800$. Then he have the rest the following Saturday never got it and called him following Monday then he brought me 500$. He still owes me 550.$ and that be over a month and a half. When I called he just says he got me. I’m tired of trying to get my money back. This has been going on since May of 2024

Kreative Kustomz is NOT a BBB Accredited Business.

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