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Find a Location

Voss Village BMW has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Voss Village BMW

      620 Miamisburg Centerville Rd. Centerville, OH 45459

      BBB Accredited Business
    • Voss Village BMW

      332 Congress Park Dr Washingtn Twp, OH 45459-4133

      BBB Accredited Business

    Business ProfileforVoss Village BMW

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/18/2008

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Voss Village BMW offers new and pre-owned vehicle sales, service and collision repair.

    Products & Services

    This company offers new car sales.

    Business Details

    This is a multi-location business.

    Find a Location

    Voss Village BMW has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Voss Village BMW

        620 Miamisburg Centerville Rd. Centerville, OH 45459

        BBB Accredited Business
      • Voss Village BMW

        332 Congress Park Dr Washingtn Twp, OH 45459-4133

        BBB Accredited Business
      Location of This Business
      620 Miamisburg Centerville Rd., Centerville, OH 45459
      BBB File Opened:
      4/24/2007
      Years in Business:
      64
      Business Started:
      1/1/1960
      Business Started Locally:
      1/1/1987
      Accredited Since:
      8/18/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Business Management
      • Mr. Craig Voss, General Manager
      • Mr. Gregory Stout, CFO
      • Ms. Karina Morgan, Network Compliance Manager
      Contact Information

      Principal

      • Mr. Craig Voss, General Manager
      • Ms. Karina Morgan, Network Compliance Manager

      Customer Contact

      • Mr. Craig Voss, General Manager
      • Ms. Karina Morgan, Network Compliance Manager
      Additional Contact Information

      Fax Numbers

      • (937) 428-6480
        Primary Fax

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/02/2022

      Complaint Type:
      Product Issues
      Status:
      Resolved
      On Monday, October 24, 2022 at approximately 3:15 p.m. Ipaid an extra $444.65 towards my final collision invoice in order to retrieve my car after repairs were completed. ******* informed me Voss had not received two supplemental checks from State Farm Insurance company. In order to get my car I was told I would be reimbursed if i paid the difference. In total, I paid $2027.17 which all was covered by my insurance. A check in the amount of $406.49 was electronically submitted to Voss on October 19th according to State Farm. On October 21st another check in the amount of $38.16 was issued electronically to Voss by my insurance company, i.e. State Farm. I paid the total amount due in order to get my car because my rental had ran out. I am wanting to be reimbursed for $444.65 extra paid from the account ending in 4099. Please resolve this matter as soon as possible. I left a phone message with Brad Voss regarding this issue on Nove 1, 2022 at 2:30 p.m. I have not received any refund as promised to me.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Emma M

      5 stars

      08/09/2021

      I wanted to submit a review regarding our recent experience at Voss Village BMW. My husband and I both come from families of BMW enthusiasts. So, when we decided to begin shopping for our first BMW together, we had a good idea of what we were looking for.

      When we arrived at the showroom this past Friday, we were immediately greeted by Tom W. He not only made us feel welcome, but went above and beyond throughout the entire process. We both agreed that Tom was different from any other salesperson we have ever experienced when purchasing a vehicle in the past. He was knowledgeable, passionate about the product, and never pressured us into a sale.

      We are proud to say that we are now owners of a beautiful 530i. Thanks to Tom for making our first BMW purchase an exceptional experience. Voss Village BMW will be our dealership of choice for years to come.

      Sincerely,

      William and Emma M*********

      Local BBB

      BBB of Dayton and Miami Valley

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