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Business Profile

Sewer Cleaning

Integrity Plumbing Systems, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • David D

    Date: 10/24/2024

    STAY AWAY !!! Their name is misleading as they have no integrity. My contractor hired them and halfway through the job they disappeared. They would not respond to finish the job. 4 months later they finally returned calls and started to finish the job however this was spotty. They tried to blame everyone else for the delay, however we had no problems with any other subcontractor showing up on time. When time for the inspection came, there were problems which took 3 more weeks to resolve. When it was discovered after 2 1/2 days that the problem was something they had not done correctly (did not tighten a clean out drain plug) they tried to blame other trades. Also during the 6 weeks when they started coming back out and the final inspection, they made mention multiple times that one of our fixtures would need a back flow valve. Rather than try to do this right away they waited until the final day before the inspection. When they tried to use a generic valve it did not work. Tried to blame us for buying a fixture they did not recommend, yet we specifically bought the fixture from the supplier they recommended because the owner (*****) said if he ever needed to get a part the supplier would have it in stock. Needless to say this caused another 3 day delay waiting for the manufacturer to ship the valve.This whole process delayed completion of our project by 6 months.

  • David D

    Date: 10/24/2024

    STAY AWAY !!! Their name is misleading as they have no integrity. My contractor hired them and halfway through the job they disappeared. They would not respond to finish the job. 4 months later they finally returned calls and started to finish the job however this was spotty. They tried to blame everyone else for the delay, however we had no problems with any other subcontractor showing up on time. When time for the inspection came, there were problems which took 3 more weeks to resolve. When it was discovered after 2 1/2 days that the problem was something they had not done correctly (did not tighten a clean out drain plug) they tried to blame other trades. Also during the 6 weeks when they started coming back out and the final inspection, they made mention multiple times that one of our fixtures would need a back flow valve. Rather than try to do this right away they waited until the final day before the inspection. When they tried to use a generic valve it did not work. Tried to blame us for buying a fixture they did not recommend, yet we specifically bought the fixture from the supplier they recommended because the owner (Gerry) said if he ever needed to get a part the supplier would have it in stock. Needless to say this caused another 3 day delay waiting for the manufacturer to ship the valve. This whole process delayed completion of our project by 6 months.

Integrity Plumbing Systems, Inc. is BBB Accredited.

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