We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Construction Services

Greater Dayton Construction, Ltd.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/15/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Flood at our home August 2022. Greater Dayton Construction Group cleaned up and dried out professionally. Excellent.

    Then we selected them to do the rebuild (drywall, flooring, a shower). We hoped to have the rebuild done by Christmas since we spend time in SC in winter.

    We are still waiting for work to BEGIN. I have called recently for a start date, but get no specific response -- and no follow-up phone calls to get the job going. Frustrating.

    Business Response

    Date: 06/16/2023

    We have contacted the homeowner and scheduled a preconstruction meeting for 6/19/23. At that time, we will provide a schedule of work to be performed and we will start the repairs the week of 6/19/23.

    Customer Answer

    Date: 06/21/2023



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




    Sincerely,



    *** ********

  • Initial Complaint

    Date:03/23/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Greater Dayton was hired to do an insurance claim on my house to repair vynal siding that was damage in a fire when job was completed. I the home owner advised the employee’s to leave the old siding because I was giving it to my neighbor. He put it in his yard. Greater Dayton went on to property without consent from home owner and took the siding. I called Greater Dayton multi time was informed they would return it to my neighbor but have yet to recice it.

    Business Response

    Date: 03/27/2023

    The
    lines of communication for the homeowner’s request were slower on our part then
    the actual cleanup of the project site. We have since reached out to the
    homeowner and scheduled a drop off of some siding material from another project. 

  • Initial Complaint

    Date:10/27/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I used greater Dayton construction for an insurance claim but they never finished the job, I tried reaching back out on multiple occasions to request that they finish the job but they never did. I simply request that this not happen to another individual and that their rating be considered.

    Business Response

    Date: 10/31/2022

    We would like to start by apologizing for the lack of follow
    up on the part of our company. That’s not the way we have grown our company
    over the 30 plus years in business. Our company’s goal with every customer is
    to have a customer for life. We failed here and we would like the opportunity
    to rectify any issues. ***** *****, the division manager, will be contacting
    ***** ****** to see what issues we can address. The resulting actions on our
    part will be scheduled in a timely manner at the convenience of our customer.

Greater Dayton Construction, Ltd. is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.