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Business Profile

Window Installation

New York Sash

Reviews

Customer Review Ratings

4.93/5 stars

Average of 81 Customer Reviews

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Review Details

  • Review fromPhilip G

    Date: 10/01/2025

    5 stars
    Window installation was great, Nate and his team were very helpful and took care of everything.
  • Review fromHenry T

    Date: 09/25/2025

    5 stars
    NY Sash and their fantastic installer did a great job in transforming our outdated bathroom into a better functioning and beautiful room in our house. Our installer Patrick was knowledgeable, friendly, and impeccable in his work. There wasn’t a speck of dirt when he left. I would recommend their product and their installation as a 10 out of 10.

    New York Sash

    Date: 09/29/2025

    That is fantastic to hear! We are delighted that NY Sash delivered such a beautiful and functional transformation for your bathroom. We will certainly share your high compliments with Patrick; his dedication to quality and cleanliness truly sets our installers apart. Thank you for your enthusiastic 10/10 recommendation
  • Review fromJill M

    Date: 09/16/2025

    5 stars
    Anthony and Ben did a wonderful job recently installing my 8 bedroom windows. They were friendly but professional. They worked non stop and picked up after themselves as they went along. As have been the many NY Sash installers I have had in the past, they were great!

    New York Sash

    Date: 09/17/2025

    Thank you so much for your fantastic feedback! We're thrilled to hear Anthony and Ben did such a wonderful, professional, and tidy job installing your 8 windows. It's great to know they upheld the high standards you expect from NY Sash installers. We truly appreciate your kind words and continued trust!
  • Review fromCatherine W

    Date: 09/11/2025

    5 stars
    Very pleased with the installer Patrick and total installation. Patrick explained the steps and took the time to answer all my questions. This project is money well spent.
  • Review fromRay E

    Date: 09/10/2025

    3 stars
    After spending over $30000 on windows for the whole house and bathrooms, I have a defective window and they refuse to replace it under warranty. I guess this means their warranties are useless.
  • Review fromMarilyn S

    Date: 08/14/2025

    5 stars
    We just had a CUSTOM shower installation, and we are delighted with it! Our installer, Patrick, accurately told us how many days he would need, (it was a complete teardown!) & did an installation worthy of an Old World craftsman! 5stars!?? Thanks also to the gentleman who measured the area meticulously, & advised us on size & custom features available, particularly as the bathroom is an awkward size. As for the shower - WOW! We feel as if we have a spa !?? Thanks also to all the phone & production staff, and to Sean & Jase for their follow-up visit. We highly recommend New York Sash! ??????????!

    New York Sash

    Date: 08/21/2025

    Thank you so much for your wonderful feedback! We're absolutely thrilled you love your new spa-like shower. We'll be sure to share your kind words with Patrick, our measurement team, Sean, Jace, and all staff. Your high recommendation means the world to us! Enjoy your beautiful new space!
  • Review fromJohn U

    Date: 08/08/2025

    5 stars
    New entrance door install. Finished in only a few hours, did a great job and cleaned everything up before leaving. Definitely recommend.

    New York Sash

    Date: 08/11/2025

    Thank you so much for your fantastic feedback! We're delighted to hear you're pleased with the quick, high-quality installation and our team's cleanup. Your satisfaction and recommendation mean a great deal to us. We truly appreciate your business!
  • Review fromLeonard B

    Date: 07/29/2025

    5 stars
    Did a fantastic job and would recommend them for another job if needed

    New York Sash

    Date: 08/11/2025

    Thank you so much for your incredibly kind words! We are delighted to hear you're pleased with our work and would recommend us. It was a pleasure collaborating with you on this project, and we truly appreciate your trust. We look forward to the opportunity to assist you again in the future!
  • Review fromLinna M

    Date: 07/10/2025

    5 stars
    I am beyond thrilled with my installation - a window in my garage that didn’t exist before!
    Chris and his crew were professional, friendly, and precise. They arrived on time and cleaned up perfectly when they finished. Well done!

    New York Sash

    Date: 07/14/2025

    Thank you for your wonderful feedback! We are delighted to hear that your experience, from initial contact to installation, exceeded your expectations and that you are thrilled with the end result. Ensuring customer satisfaction and delivering exceptional service is our top priority. We truly appreciate your kind words.
  • Review fromDeb C

    Date: 06/16/2025

    5 stars
    Anthony and Ben were very professional and efficient with our window installation. This is our 3rd experience with NY Sash. The products are fantastic and we have no complaints about quality.

    New York Sash

    Date: 06/17/2025

    We are delighted to hear about your positive experience with ******* and ***! Thank you for being a loyal customer, Deb.

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