Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Services

GoNetspeed

Reviews

This profile includes reviews for GoNetspeed's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

GoNetspeed has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • GoNetspeed

      777 Canal View Blvd Ste 600 Rochester, NY 14623-2835

      BBB accredited business seal
    • GoNetspeed

      75 Main St Phelps, NY 14532-1054

      BBB accredited business seal

    Customer Review Ratings

    3.87/5 stars

    Average of 93 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromScott K

      Date: 10/17/2022

      5 stars
      Great service. I am getting exactly what I paid for. The salesperson was knowledgeable, professional, and friendly. Installation technicians were also professional and communicated what they were doing before, during, and after installation. Definitely an easy reccomendation!
    • Review fromJason B

      Date: 10/07/2022

      5 stars
      New customer, very impressed. Great service, charismatic and talented group of professionals. My experience at every level from sales to installation has been memorable and enjoyable. I fully recommend switching to this company for great internet!
    • Review fromMark W

      Date: 10/04/2022

      5 stars
      They provide great service all around. Their customer service was extremely responsive when I sent them an email and the internet service is as promised; which is reliable and consistently maintains the throughput/speed. Billing is also straightforward. Would recommend GNs to anyone over the incumbent providers.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.