Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Subscription Boxes

Bespoke Post

Reviews

Customer Review Ratings

4.75/5 stars

Average of 175 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromEdward L

    Date: 08/03/2025

    5 stars
    Love the products. The customer service was easy to access and provided fast and satisfactory results.
  • Review fromScott C

    Date: 07/30/2025

    5 stars
    I have been a member for over a year and enjoy the unique items they offer. **************** is a 10. Received an item that I was dissatisfied with and they offered multiple options to make it right. Keep up the great work!
  • Review fromDan C

    Date: 07/21/2025

    5 stars
    I had a defect with a product that I received. Between interacting with customer service and arrival time for the replacement, I couldnt ask for a better interaction. Everything was replaced super easy and with minimal hassle. Great business and even better customer service.
  • Review fromDoug P

    Date: 07/17/2025

    5 stars
    I have been a Bespoke Post customer for several years. I don't always choose to get the recommended boxes each month. Sometimes I swap to a different box and sometimes I skip the month, but I have never received a box that disappointed me. I recently moved and failed to change my delivery address to my new location. I tried to change the address with customer service, but my box had already shipped. When I was unable to have someone intercept the delivery at my old address, the exceptionally helpful folks at customer service re-shipped my delivery to my new address free of charge. That is a level of customer service that I rarely encounter and yet another reason I remain a very satisfied customer. Excellent job **********************!
  • Review fromMegan M

    Date: 07/16/2025

    5 stars
    Bespoke has been an absolute gem! I love that everything is small business & the customer service is TOP NOTCH!!!! They have always came through for ****** recommend them 10/10!!!
  • Review fromPaul M

    Date: 07/15/2025

    5 stars
    Huge selection of products, quality of everything Ive bought has been exceptional no cheap stuff, prices can be a little high but they do offer sales and discounts to members and again the quality is what stands out the most I dont mind paying a little more to get a high quality product
  • Review fromDavid C

    Date: 07/08/2025

    5 stars
    Great customer service model, fast response, clear communication, returns/exchanges easy as they should be with this business model.
  • Review fromKay P

    Date: 06/28/2025

    5 stars
    When I had a problem with my order, they quickly resolved it and were helpful throughout!
  • Review fromNelson M

    Date: 06/25/2025

    3 stars
    I have gone through this problem before and it seems nothing can be done to prevent it from happening.
  • Review fromKim H

    Date: 06/18/2025

    5 stars
    It's a great service and products. I loved the fountain pen that came with the notebook and knives this month. It was an awesome surprise. Thank you.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.