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Business Profile

Parking Facilities

SPACES Operations LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Facilities.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/10/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I parked with SPACES at the ******************* on May 27th. My mom flew in and took the car home the next day (May 28). She had issues getting out of the parking lot, but was able to exit and provided financial details to exit. We thought all was good. 3 days ago (July 8) I get a text that Im still parked there and to respond no or yes if I am parked there. I respond no. Next day, a text stating I will be charged $170 in 48 hours if I dont respond and to respond yes or no again. I respond no I am not parked there. At this point I also email them with the provided email address. Next day, July 10, no response to email and a new text stating if I dont respond yes or no I will be charged $170. I respond no and call the number provided. The person who answers is not helpful and says I just have to text back or email them. She eventually hangs up on me. I go to the website and try the ***** number. It does not work. Claims user is busy. This place wreaks of a scam. Like, how can someone not talk to a live person to resolve this issue?!

  • Initial Complaint

    Date:02/12/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was charged for two days of parking at ******************** parking lot. I spent 24 hours and 8 minutes parked there on the digital at the gates it states there is a two hour grace ******* I have a picture of needed? I should have been charged 6 dollars for one day instead of 11 dollars for two days of I am understanding there sign right, which I am sure I am. I parked there on January 8th and left 24 hours and 8 minutes later on January 9th after returning my rental car at Budget rent a car. They owe me five dollars but they will not respond to my request for a refund. Hope someone there will help me get a refund and hold these people accountable. I could careless about the money its the principle. Sincerely ****** ****

SPACES Operations LLC is NOT a BBB Accredited Business.

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