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Business Profile

Online Gaming

1v1Me, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/31/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In the terms and conditions of the app, it states each party playing the game requires an outstanding internet connection, and if found affecting the performance of match by their Live referee 1v1me will cancel said game and refund all bets. The losing party in this instance was Rayyblood, which had a reported 144 ping which is considered very high, but not affecting performance per judgement of their Live referee Which I believe is a gross decision based on bias, and possible gambling fraud.

  • Initial Complaint

    Date:11/07/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have made money through this company through the betting on online games they provide. For the past two weeks I have been trying to withdraw the fifty dollars I was awarded. They constantly tell me they are trying to resolve the issue with Venmo. Who makes the payouts. The company states that ***** is having engineering issues and the issue is on Venmo. The company has even provided me with tracking numbers. When I provide these number and information to Venmo, Venmo states those tracking numbers are not real and they are experiencing no issues whatsoever. I am wanting to get my fifty bucks I have made, and all of the money I have put into this comapny.

    Business Response

    Date: 11/07/2024

    Hey!

    We are sorry for the inconvenience here. We are working dilligently to resolve our issues with Venmo. Please email ********************************** with your username and email for your account and we will look into and resolve this case immediately. 

  • Initial Complaint

    Date:07/16/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On the morning of July 15, 2024, I was wrongfully permanently banned from the 1v1Me App resulting in me losing my balance of almost $2,500. I did not cheat, therefore they shouldnt have proof nor concrete evidence of me doing so. The main result that I would like to happen would be for me to obtain my balance of almost $2,500 that I rightfully earned. A secondary result that Id like to achieve would be for my account to be unbanned. But primarily, I want my almost $2,500 ($2,460 approximately). If this cannot solve the complaint, Im willing to take this issue further to a small claims lawsuit.

    Customer Answer

    Date: 08/11/2024

    Better Business Bureau:

    At this time, I have not been contacted by 1v1Me, Inc. regarding complaint ID ********.

    Sincerely,

    ******************

  • Initial Complaint

    Date:01/30/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business awarded someone who was losing on the virtual video game a win when they quit in the 2nd quarter losing by 9 points. They stated that results should not be submitted until game is finish but the other party blocked me so I couldnt contact them to finish the game.

    Business Response

    Date: 02/15/2024

    This matter has been resolved and the user has been communicated to at this time. If anything else is needed we will be happy to help by contacting **********************************"

1v1Me, Inc. is NOT a BBB Accredited Business.

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