Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cooking Utensils

Full Circle Home

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cooking Utensils.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/03/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have 4 open orders with this company from august 9,2025-august *******. They claim that their postage machine wasnt working right and that the post office was holding my items until they received a postage payment. Then they told me it was fixed and that i should expect my items. Then they said it was not working again. I have written many many times to them and every time they would write me this long explanation of how it will be resolved shortly. I always get a response from a chat bot. I cant get in touch with a human being. Ive asked for a refund several times but again all i here is the chat bot. Im certain that they have no intention of refunding my money. I dont know what to do. I live on **** and dont have a lot of extra money. Please make them refund me for the 4 orders i placed. I placed a 5th order and i did receive that but that was a long time ago. Please help me. Thank you. ******* *******

    Business Response

    Date: 09/17/2025

    We encountered a connection issue between our fulfillment center and ****, where our customer account number was not being passed over to **** and associated with the shipping labels used for our shipments. This resulted in the orders being held due to the postage missing. **** informed us that they had the shipments and they would be moving them through their network, but unfortunately after weeks of waiting we were not seeing movement on those orders and they were deemed lost in transit. We have reshipped the orders that were stuck at **** using ***** and have updated the tracking details on this customer's order. There are two orders where we no longer had adequate inventory available to ship and we initiated the refund to the customer.

    Customer Answer

    Date: 09/19/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ******* *******



     

Full Circle Home is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.