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Business Profile

Graphic Designer

Blooming Creatives Design Academy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Designer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:04/22/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In January 2023, I reached out to Rose for product photography services for my upcoming small business. The package was $600 and required a $300 deposit. I sent that deposit in February 21, 2023, and while I hadnt confirmed a shoot date yet, **** assured me that I could book at any time in the future.After that payment was sent, I never heard from her again.I sent countless emails over two years no response. No updates. Complete silence.Then, on February 21, 2025 (two years from when I sent out the deposit), **** finally responded, stating she had discontinued product photography but would provide a refund and asked for my bank details. I followed up four days later, and she replied:"Yes I will send you the refund. I am a small business and the deposit was from a while ago so its not readily available. But I will send it."I waited again. On April 6th, I followed up. Over a month had passed with no refund. Her new response?"I spoke to my accountant about this the other day, and since I had already paid taxes on it as income it would be a loss for my company to issue a cash refund. Although I initially wanted to compensate you as the deposits are non-refundable, its simply not possible."Instead, she offered me a $250 credit toward other services (graphic design, packaging, or web design) that do not serve my *********** summarize:I paid for a service that was never delivered.I spent over 2 years trying to get a response.I was promised a refund, then denied ****** Im being told I cant get my money back and have to settle for something I never asked for.

    Customer Answer

    Date: 05/17/2025

    Better Business Bureau:

    At this time, I have not been contacted by Blooming Creatives Design Academy regarding complaint ID ********.

    Sincerely,

    ******* ******

Blooming Creatives Design Academy is NOT a BBB Accredited Business.

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