Business ProfileforBell Trans

Stay away!!! Bait and switch, realllllll sketchy company. To be honest, after reading the reviews, Bell need to be investigated. Goodness, their fine print is too fine to read. I booked service from airport to hotel for 7 ppl. Per Delta, the flight arrived at a certain time; so I requested to be pickup 30 minus after arrival. The plane arrived almost 30 mins early. I'm thinking we had to time make restroom stop, and proceed to baggage claim. We located our driver & luggage and proceeded to the car. Let me mention, we had wheelchair assistance for couple ladies. We're not as fast as the norm. Luggage was loaded into car, the driver took pics of us outside the limo. The driver pop champagne bottle for us! She ask do we need to make a stop. The first thing we ask, is this additional charge. She stated NO! We stopped at a store, which was ridiculously expensive. We left the store within 10 mins & proceeded to hotel. After we unloaded from car, and checking into hotel, I received a bank alert for an additional charge from bell. Check this out; I was informed by the agent I did not make no comments/notes when making the reservations therefore, our time started when the plane landed. I told the agent in my original reservation, I requested 30 minute pickup time after plane arrival. Since I made no notes, this allowed Bell to adjust my arrival & pickup time, to be the same time. Get this, there is no time consideration for unloading the plane, walking, restroom stop, level of physical ability and retrieval of luggage. This company will milk your pocket if you let them. Since I made no notes in my reservation, Bell adjusted the itinerary based on plane arrival. Also the driver does not communicate, there maybe additional charge for stops etc. Basically Bell is a ripe off with fine print to fine to read that DOES NOT give TIME consideration. Hope my review will be helpful for you! Just writing this review boils my blood. Kudos to **** and their fine print.