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Find a Location

Hi-Tech Dental Care Inc has 1 locations, listed below.

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    Business ProfileforHi-Tech Dental Care Inc

    Dentist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6265 S Rainbow Blvd, Las Vegas, NV 89118-3205
    BBB File Opened:
    5/9/2014
    Years in Business:
    19
    Business Started:
    8/9/2004
    Business Started Locally:
    8/9/2004
    Business Incorporated:
    6/18/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Sedation Dental Care
    Business Management
    • Dr. Kayla Mai, DDS, President
    Contact Information

    Principal

    • Dr. Kayla Mai, DDS, President

    Customer Contact

    • Dr. Kayla Mai, DDS, President
    • Mr. William Lui, President/Secretary
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Good morning,On Christmas Day I called HiTech Dental to come in for an emergency root canal. I stated that I had been up all night and the percribed pain pills weren't helping. I told the representative that I had a referral but my root canal appointment was on January 4th and I couldnt wait that long. i asked if there was a dentist available who could do the procedure. The rep said there was a dentist available who did root canals and the mandatory exam is $75. So I came in under the impression that the root canal can be done. Only to find out from the actual dentist that she is not a specialist and does.not do root canals. she could only give me more pills an antibiotic and a referral. I ALREADY HAD THAT! I proceeded to the **** upset and in pain. My time and money was wasted! Within the patient questionnaire I was asked if I was on pain medication and antibiotics and I answered YES I should not have been put through the rigger as I sat there devouring ice chips for the ***** This facility provided absolutely nothing for.me and I would like my money back. I was ripped off and taken advantage of on CHRISTMAS DAY! Please advise all dentist to READ the patient questionnaire before approaching the patient. WE take a good 10 minutes they should take 5 minutes to READ them. Bait and switch.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Camisha D

    1 star

    07/17/2022

    Never in my life have I ever been swindled by a doctors office. I called and explained my fiance hasn't slept due to broken tooth. I explained he needs it to be extracted. The receptionist said they can extract on the same day. I asked how much the total cost would be due to he doesn't have insurance he's paying cash. She said it would be $75 for consultation and x-rays and an additional $200 to preform tooth extraction. He sat in doctors office for 2hrs paid the $75 for xray and consultation. And than they tell him he has to pay $650 for the extraction. He asked to speak with supervisor for being misinformed on pricing. The nurse refused to get a supervisor and said that they don't have any supervisor in their office there's nothing they can do. They refused to give him a refund for consultation and x-rays even though their employee lied in order to swindle us into coming in. This is by far the worst business ever and I will be making a report to both the BBB AND SOCIAL MEDIA IMMEDIATELY. IF YOU HAVE A TOOTH EMERGENCY DO NOT GO HERE THEY WILL LIE TO YOU ABOUT THE PRICE AND TRY TO OVER CHARGE YOU UPON ARRIVAL.
    They refused a refund and also refused to give my fiancé his x-rays that he paid for

    Local BBB

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