Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Customistic has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Customistic

      2605 S Decatur Blvd STE 105 Las Vegas, NV 89102-8592

    Business ProfileforCustomistic

    Custom Logo Apparel

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2605 S Decatur Blvd STE 105, Las Vegas, NV 89102-8592
    BBB File Opened:
    3/13/2017
    Years in Business:
    16
    Business Started:
    10/18/2007
    Business Started Locally:
    6/27/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Digital Decals, LLC
    Hours of Operation

    Primary

    M:
    10:00 AM - 7:00 PM
    T:
    10:00 AM - 7:00 PM
    W:
    10:00 AM - 7:00 PM
    Th:
    10:00 AM - 7:00 PM
    F:
    10:00 AM - 7:00 PM
    Sa:
    10:00 AM - 7:00 PM
    Business Management
    • Ms. Angela Morelli, Manager
    Contact Information

    Principal

    • Ms. Angela Morelli, Manager

    Customer Contact

    • Ms. Angela Morelli, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessica J

    1 star

    11/29/2021

    I had this company custom design 5 masks and a sweat shirt. I was charged 78.00. I paid up front. The items where for a funeral the custom design was the dob and dod. My father in law passed 11/13/21 on one of the masks it showed 11/13/2020. I didn't notice til the day of the funeral. I called spoke to owner and she gave me snarky comments without any regards to what I had just been through. They aren't open weekends and my work hours are the same as there open hours. A simple I'm sorry would have been good with me but when they can't even recognize the mistake I have a big issue with doing business with this company.

    Customistic Response

    11/30/2021

    First we are sorry for your loss. We were only apologetic until last night, but it's now at the point where we have lost patience for this situation.

    Especially considering you have been lying about the details about this to our T-shirt Ninja Fairies, and all over the internet.

    You brought us masks to decorate. We explained at the time of purchase that we only guaranteed decoration on the products we carry in our store. If you bring in something from someplace else we can not guarantee the decoration will stick, especially if it's a cheap item. We decorate flat masks as they need to be flat to do after market decoration. Your masks were not flat, and we explained that may be a problem and had you sign a waiver stating you understood that even if the decoration did not stay, this is not our fault and we can not refund you as we have done everything right on our part- it's your mask that is not working.

    We called you to tell you originally when we were having a hard time with on

    Customer Response

    11/30/2021

    This is your typical response to criticism. I saw your snarky remarks to EVERY bad review! Which is sad you could have simply sad sorry and left it at that. Your company! your employees! are the only ones who think they did nothing wrong. I can't make up YOUR COMPANY PUTTING THE WRONG YEAR on my so called cheap mask. So unprofessional. Bad business 100%!

    Customistic Response

    12/01/2021

    When we actually make a mistake (or sometimes even when we haven't) we take that seriously and correct it to the point that the client is so happy with the way we handled it they take down a bad review or change it to a good one.

    We have been in business 15 years. In 15 years we have had literally 37,998 sales. I just checked. Ten of those sales were for people who even WE were unable to satisfy. Once every 6 months or so we have gotten a client so crazy they just have completely lost the ability to control themselves, and end up doing something like stalking a business for THREE DAYS NOW harassing my employees and showing their bottoms on the internet for everyone to see.

    We did not put the wrong year, the year said "2021" and the 21 wouldn't stick. We tried to make it stick, told you your materials were not working with our decoration, and you still accepted the mask. You are just making things up and we are tired of the harassment. Get a life lady.

    Local BBB

    BBB of Southern Nevada, Inc.

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.