Business ProfileforNevada Eye Physicians

This is a complaint against NV ******************** On 02/07/23 , I order eyeglasses under my Humana Eye Med Vision plan ($300.00). I was told that I would not get any extra coatings on the lensesI was charged taxes$24.84. I called EyeMed to inquire about coverage. : Zero copay, $300., lenses with protective coating. I call back to request an itemized statementthey did not provide, therefore, I requested cancellation of the order and refund of my amount charged on my debit card. As of 6/12/23, I have received the requested next day refund/credit of $24.84. I am requesting $24.84 plus 8.5% interest . ******************* , Mgr. reported to Humana refused to Void the claim . I did not received the eyeglasses nor the credit. I never received any telephone calls for resolutions , as the company Lied about calling me. Note I have no record on my cell phone record that the company called . The unjust treatment warrants my refund of $24.84 taxes pai upfront before the eyeglasses were ordered. The malfeasance of the Manager to hold my money is just bad business practices.