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Business Profile

Web Design

Iron Kick LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Design.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/29/2025

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company, **************************, charged my bank account $8 on July 10, 2025, and then charged my account another $7 on July 28, 2025. I have never done business with this company. I contacted my bank and they had no more information and directed me to call the number on the transaction. I called the phone number and the automated system gave an option to talk to an operator, but this option said all operators were busy and it would be faster to email and hung up. This is fraud.

  • Initial Complaint

    Date:12/23/2024

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Noticed a point of sale $8.00 charge. Never did business with this place or in this location. Contacted the number on their website and it is fully automated. Cannot reach an individual to inquire about this charger. Feels very much like a scam. Did some research online and others are having the same issue.

  • Initial Complaint

    Date:09/12/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In August of 2024, I was charged $8. I did not see it in my records at the time. In September of 2024, I was charged $9. I have never done business with this company and have not received any product, service or invoice for either. I have attempted to contact the company on Sept 12, 2024.

  • Initial Complaint

    Date:05/01/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They began charging my debit card a month ago - $8-$9 per transaction, each on the first of the month. I never signed up for anything and unsure of how they got my debit card number. You can't get a hold of a person by calling their 888 number. The whole thing seems like a scam and my assumption is that if they get enough small charges that go under the radar from enough people you have a pretty large enterprise going on. As you can see from other reviews, I'm not the only person this is happening to. There are likely many others where this small charge is not noted as easily.

  • Initial Complaint

    Date:02/06/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a random charge from this company which was small enough that I did not note it on my bank statement. The first one was Dec 8th for $8, and then on Jan 7th I was charged $6, and today I was charged $9. The company claims to supply things for websites. I do not know this company and have never heard of them until today. I attempted to call them and their system does not connect you to a person, nor does it seem legit. I do not know how they got my debit card number nor what purpose they serve. I was forced to file a fraud with my bank in order to stop these charges.

  • Initial Complaint

    Date:06/26/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    PSDSHOPCC.COM ************ ** ** has somehow gotten ahold of my debit card number. There are three transactions on my card which I did not authorize, each about $8-$9. According to the company website, they sell photoshop templates. I've never used a photoshop template. I am telling my bank to refuse all further charges from them.

  • Initial Complaint

    Date:01/03/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 27th there was a charge of $6.00 taken off my debit card. I do not recognize the company and they shouldn't have taken money from me.

Iron Kick LLC is NOT a BBB Accredited Business.

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