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Business Profile

Psychic

Psychic Ruby Astrology

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Psychic.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/08/2024

    Type:Service or Repair Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Beware of Ruby the Psychic - A Scam in Disguise Im writing this review in hopes of warning others not to fall into the same trap I did. I was referred to **** by a friend who said she was an excellent tarot card reader, and out of curiosity, I decided to give her a try. While she is indeed a skilled tarot reader, everything quickly spiraled from there.She told me I had bad energy that needed to be cleared, which she could help me with. After making an initial payment, I thought that was the end of it. However, she then told me I needed to purchase expensive crystals from ****, which cost thousands of dollars, along with an absurd shipping fee. Against my better judgment, I paid, hoping it would resolve my so-called energy issues.Later, she claimed that my partner was somehow spiritually trying to bring me down and that I needed further energy clearing, which would cost even more. Each time I paid, she assured me it would be the last time. She also insisted I tell no one, saying that interference would stop the processlooking back, this was clearly to prevent anyone from talking me out of it.****'s tactics are manipulative. She even claimed her store had to close because of overwhelming bad energy. During my visits, she always made excuses for delays, once because another client was begging to see her and another time because a woman was crying. She makes you feel like youre getting special treatment, but its all part of the scam.Its truly appalling that she takes advantage of vulnerable people in need of guidance. *** worked hard for my money, and its wrong for anyone to rob others like this. *** reported her to the police, and apparently, she is already known to them for scamming people. Please, stay away and dont let yourself become her next victim.
  • Initial Complaint

    Date:01/05/2023

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid her a lot of money to do some work on me and in 3 months I only saw her 3 times when she had claimed it would be 2 times a week. Several times I showed up at the time and date we decided on and she was a no show. I called daily, multiple times, and left messages. Texted daily. Getting a response was painful. It has been weeks since I last heard from her and have come to the conclusion I have been ghosted and robbed of my money. Unless you want the same to happen to you please avoid. I have learned my lesson. Please take heed!

    Customer Answer

    Date: 01/17/2023

    The business finally reached out to me. I have no desire to complain and take further action. Nor do I have any energy. Please cancel my complaint immediately. Thank you.


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