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Business Profile

General Merchandise

Micro-Mark

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromPhilip6 J.

    Date: 06/21/2025

    1 star
    I have been a frequent buyer, approximently $500-900 a year.A while ago, they started using "*******" to apparently Run their business, That is your Priveledge, UNTIL Customer RIGHTS are Violated!I attemted an order which I was going to use Micro-Mark's "REWARDS POINTS. ""*******" would NOT accept a Valid Credit Card, ******* stores customer FINANCIAL INFORMATION which Customers do not "easily" SEE that ******** my last order, which SHOULD HAVE been about $11.00/ +change, ENDED UP not using those COMPANY ISSUES POINTS, and Billed me for over $*********** REQUESTS for **************** did not get Answered, so I CALLED customer Service The **************** Agent UNDERSTOOD the problem, and said "we will ship" and then I will issue the $20.00 Rewards Points that SHOULD have been applied/a few hours later I received an EMAIL from a "MaryC" stating THEY CANCELLED MY ORDER THE charge was STILL on my Credit Card, so I called to speak to MaryC THAT CALL is recorded, legal in my State: *******MaryC had a much different ATTITUDE towards me: I am a trained **************** person before I retired, I would have NEVER usedthe ATTITUDE at all, Let ALONE from the very ******** request was finally, REFUND MY CHARGES, and close my ACCOUNT.AN HOUR later, my CREDIT CARD had DOUBLE CHARGES instead of CLEARING the Charge!I Emailed THAT COMPLAINT to MaryC's Email account, WITH additional REQUESTS: 1. Remove ALL FINANCIAL INFORMATION 2. Close My ACCOUNT (there is NO method to do that which is EASILY FOUND, if available at all.) 3. SEND a LETTER, **** that the above REQUESTS are ********, Micro-Mark is Spamming my Email: there is usually 1 email a week, NOW, I am getting 1 a *********'S do NOT show that it is a No RESPONSE ACCOUNT, I have worked to Find the above Address, and I also EMailed MaryC, that I was lodging this COMPALAINT.I am not SURPRISED at all that they are NOT part of Berkely Hights BBB, ****** ******

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