Reviews

This profile includes reviews for J.Jill's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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J.Jill has 227 locations, listed below.

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  J.Jill

  100 Birch Pond Drive Tilton, NH 03276

  
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  J.Jill

  1245 Worcester St Natick, MA 01760-1515

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  J.Jill

  199 Boylston St Chestnut Hill, MA 02467-1692

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  J.Jill

  S Shore Plz Braintree, MA 02184-2804

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  J.Jill

  210 Andover St Peabody, MA 01960-1647

Review Details

• Review fromNiki E

  Date: 10/08/2022

  1 star
  My first time in this store location will be my last. I gently washed a top before ever wearing and lay it to dry. The result was a stretched out rippled uneven hem and shapeless top. I returned it explaining I had not even worn it. I wash all new clothing before wearing it. The associate picked it up and dropped it saying they would not return a washed item. I explained it was a quality issue that I felt a store like J Jill would stand behind. She told me it was the same as if I took it to a tailor and altered it then expected to return it. What? I didn’t alter it. I paid for it and it was an inferior product that didn’t last long enough to wear it once. She continued to repeat herself until I felt like I was taking a verbal beating and began to cry. She asked if I was doing other shopping while I was there? I told her I had planned to but the way she had treated me left me only wanting to leave as soon as possible. She told me not to cry over a return. I could care less about the return I was crying because of the way I had been treated. Never again J Jill. The absolute worst shopping experience ever.