Business ProfileforCanobie Lake Park

I have been to Canobie Lake many times over the years, paid dearly for tickets, waited through horrendous lines & was lucky to get on only 6 rides! I won tickets from WROR on July 16th, my birthday. I attempted to go on July 25th but they were closed. I called on July 26th, spoke with Becky, then Jonathan and Tony (on Friday, October 14th). They said I would have no trouble using the tickets, even though they expired September 5. My husband, 2 daughters and I drove through 1 hr & 15 mins traffic October 15th. I was turned away by Tyler, the Guest Services Manager, when I presented my tickets because they were expired. I explained I had spoken with Becky, Jonathan and Tony. He said if I wanted I could "purchase tickets for tomorrow" if they had any, kept saying "the tickets expired" & refused to let us in or contact Jonathan. He turned four people away, taking 3 hours round-trip drive and half a tank of gas to be turned away. I then paid $80 and went to my steadfast, ******* **** where they’re always kind, nice and we always have a great time. By the time we got their it was 5:30, all exhibits were closed, except for the Corn Maze. I can never recover the 3 hours, cost of gas and ******** **** for that day. However, although this is not the memory that originated as excited expectation that we all planned for this family day, we had a spectacular time. I left messages for Ryan D******, he never called. A week to the day, Oct 22, I called. Jonathan said Ryan D****** told him to tell me he would not speak to me and their answer would not change. Please remember this story before taking the time to drive to Canobie Lake and giving them your hard earned money$$$, they are greedy capitalists' who should not be Worst Customer Service EVER!!! I should have read all the reviews!!!