Business ProfileforFamily Pet & Aquarium of Nashua, Inc.

On January 4,2024 I had purchased A yorkie Terrier puppy at Family Pet & Aquarium 379 Amherst St, Nashua, NH. 03062 When the puppy came home we noticed he was not in good health conditon. I brought him to emergency vet appt. on 1/10/2024 The vet diagnosed him with upper respiratory infection and ear infection so, my puppy was prescribed antibiotics. He seemed to be feeling a little better but, he never could sleep peacefully when we had gotten him always, pacing, jerking and walking around like he was uncomfortable with something. I took him to a vet appt. for the secound time on 1/18/2024 and he got checked. received his caniine Distemper(DA2PP} PUPPY 2 and Rabies, canine 1 year. On 1/26/2024 I rushed him to the vet as soon as they opened and he was not responsive, baily breathing only with a raspy breathing and had a very high fever. The vet took a x-ray and he was diagnosed with pneumonia. He was euthanasiaed because he was that bad off. Needless to say we tried to save our puppy because we fell in love with him just in that short time, I feel Family Pet & Aquarium should refund our money for him even if there is a policy they were not sympathetic with the situation and I spoke to Heidi the manager on three occasions. on 1/26/2024@10:00, 1/26/2024@12:35 and the last conversation was1/26/20 24@3:40 Heidi stated we can't refund you anything!!!