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Find a Location

Irwin Automotive Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Irwin Automotive Group

      59 Bisson Ave Laconia, NH 03246-2704

      BBB Accredited Business
    • Irwin Automotive Group

      PO Box 1309 Laconia, NH 03247-1309

      BBB Accredited Business

    Business ProfileforIrwin Automotive Group

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/11/2009

    Years in Business: 72

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers automotive sales, service, parts, bodyshop and leasing.

    Business Details

    This is a multi-location business.

    Find a Location

    Irwin Automotive Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Irwin Automotive Group

        59 Bisson Ave Laconia, NH 03246-2704

        BBB Accredited Business
      • Irwin Automotive Group

        PO Box 1309 Laconia, NH 03247-1309

        BBB Accredited Business
      Location of This Business
      59 Bisson Ave, Laconia, NH 03246-2704
      BBB File Opened:
      9/5/1990
      Years in Business:
      72
      Business Started:
      5/1/1952
      Business Incorporated:
      10/28/1952
      Accredited Since:
      6/11/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of A469 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk. The expiration date of this license is 3/31/2026.

      These agencies may include:

      New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

      23 Hazen Dr

      Concord NH 03305

      (603) 227-4120

      https://www.nh.gov/safety/divisions/dmv/

      BBB records show a license number of 120 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk. The expiration date of this license is 9/30/2025.

      These agencies may include:

      New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

      23 Hazen Dr

      Concord NH 03305

      (603) 227-4120

      https://www.nh.gov/safety/divisions/dmv/

      BBB records show a license number of 6271-RS for this business, issued by New Hampshire Banking Department. The expiration date of this license is 12/31/2024.

      These agencies may include:

      New Hampshire Banking Department

      53 Regional Dr STE 200

      Concord NH 03301

      (603) 271-8675

      https://www.nh.gov/banking/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Irwin Ford Lincoln Mercury Toyota Scion
      • Robert H. Irwin Motors, Inc.
      • The Irwin Zone
      • Irwin Hyundai, LLC
      Business Management
      • Mr. Chris Irwin, Vice President
      Contact Information

      Principal

      • Mr. Chris Irwin, Vice President

      Customer Contact

      • Mr. Peter Irwin, President
      • Mr. Chris Irwin, Vice President
      • Mr. Alex Gon, Service Manager
      • Mr. Scott Ives, General Manager
      • Mr. Carlos Fonseca, Sales Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      2013 Hyundai sonata has a national recall on engine on June 7 2023 vehicle was towed from Sals auto service *** ****** ** ********* ** *** *** **** to Irwin Hyundai Nh ******** *** ******* ** *** *** **** on Jun 19th file complaint with Hyundai of America and received a case number *** *** **** Julie case worker Nicky case ******** phone *** ******* extension ***** spoke with both on June 22 2023 Irwin service and case office one said information shared the other said still waiting to hear back details concerning nation recall on engine left message for Matt B**** on June 22 Irwin Laconia Nh extension *** no car for rental available in Laconia also No information on rental information on national recall amount being affected if any ? Spoke with-car rental option Rochester NH they were asking hundred plus a day decided that was insane price, on June 22 called other dealerships in Manchester Nh they insisted they could not buy this vehicle without being driven there can fax on file filled out all details best to my ability ******** ***** *** *** **** *******@gmail,com ****************@gmail,com
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paul C

      1 star

      12/01/2023

      Advertised items not available to look at and then are sold out from under you. Waste of my time and money.

      Local BBB

      BBB Serving New Hampshire

      BBB Reports On

      BBB reports on known marketplace practices.

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