Business ProfileforGrappone Automotive Group

I purchased a 2022 Hyundai Accent on May 19, 2022. In early August, I got a letter in the mail stating that my car was recalled. Upon further research about the recall, I discovered that it was dated May 18, 2022. As stated in The Motor Vehicle Safety Act, the sale of any new car with an open recall is prohibited. Because this recall was put in place before I purchased my car, the sale of it is considered federally illegal. On the day of purchase, I was told that Hyundai had a bad reputation a while back, but their cars were now very dependable and safe to drive. This is quite deceitful, considering that I am now driving a car equipped with exploding seatbelts. There was also a recall on the steering column in February that was fixed before it landed on the lot in Bow. If I had known about either of these recalls, I would not have bought a car from them. Grappone has not reached out to me to notify me of this recall. The only thing I have received from them since the date of purchase was a letter saying thank you for purchasing the '22 Accent, which came in the mail the same day as the letter from Hyundai. Although any recall on a car is free to fix, I find this ridiculous that I was never informed by Grappone that I could come in at any point to get this remedied. I now have a car loan of $20,000 for a car that I never should have been sold. I have already put over $1,200 into this car, between registration, loan payments, gas, and general maintenance. No monetary value will make up for the genuine anxiety and panic I've felt knowing I may not make it to and from work safely, but it would be a start and, quite frankly, the least that can be done.