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Business Profile

Waste Management Services

NowRush Recycling Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Waste Management Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/23/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 16th 2025 we ordered a dumpster through this companys website. Under the book now option the dumpster sizes do not mention a weight limit. We booked for $875, we thought a great price. They dropped the dumpster off, we fill it, call them for pick up and schedule another dumpster drop off for July 24th which at this point he runs our card again for $875. Not until we call them for pick up do they send us a contract stating overage weight charges are $260/ ton, we didnt sign it, nor did it mention the weight limit. **** ********** then charges our card, unauthorized for almost $700, tells us we signed a contract (we didnt). Then when we tell him to cancel the other dumpster we scheduled, he says he already dropped it off (two days earlier and right before charging our card extra). We tell him to come get it off our property and refund us the $875. He says h*** get it July 23rd. We come home on July 22nd and he already took it, but on the way out, purposely damaged our driveway and still has not refunded our money. He ignores any calls from our phone numbers. We contacted the police and will be filing with small claims

NowRush Recycling Solutions is NOT a BBB Accredited Business.

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