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Find a Location

Baker's Supermarkets has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Baker's Supermarkets

      13250 W. Maple Rd. Omaha, NE 68164

    • Baker's Supermarkets

      4405 N 72nd St Omaha, NE 68134-2350

    • Baker's Supermarkets

      17370 Lakeside Hills Plz Omaha, NE 68130-2352

    • Baker's Supermarkets

      12025 W Center Rd Omaha, NE 68144-3953

    • Baker's Supermarkets

      5555 N 90th St Omaha, NE 68134

    Business ProfileforBaker's Supermarkets

    Grocery Store
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company is a retail grocery store that offers fresh and frozen foods, meats, fish, poultry, produce, bakery items, health care products, housewares and DVD rental services. This company offers pharmaceutical supplies. This company offers floral services.

    Business Details

    This is a multi-location business.

    Find a Location

    Baker's Supermarkets has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Baker's Supermarkets

        13250 W. Maple Rd. Omaha, NE 68164

      • Baker's Supermarkets

        4405 N 72nd St Omaha, NE 68134-2350

      • Baker's Supermarkets

        17370 Lakeside Hills Plz Omaha, NE 68130-2352

      • Baker's Supermarkets

        12025 W Center Rd Omaha, NE 68144-3953

      • Baker's Supermarkets

        5555 N 90th St Omaha, NE 68134

      Location of This Business
      13250 W. Maple Rd., Omaha, NE 68164
      BBB File Opened:
      4/1/1965
      Years in Business:
      96
      Business Started:
      1/1/1928
      Business Incorporated:
      1/19/1994
      Type of Entity:
      Corporation
      Business Management
      • Ms. Kenya Walker, Assistant to Distrtict Manager
      Contact Information

      Principal

      • Ms. Kenya Walker, Assistant to Distrtict Manager

      Customer Contact

      • Mr. Steve Dreher, President
      • Mr. Dusty McCoy, District Manager
      • Ms. Kenya Walker, Assistant to Distrtict Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/16/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      Lettuce 4 bags now have smelled & tasted awful. We called # on bag & they tell us to take it back to store, some bags are empty, they said it would be up to manager to refund. Snowstorm & I am not driving clear across town for a refund on rotten lettuce. Cupcake boxes we have bought about 40 of them & a lot of them are missing the green silicone cups advertised on box. We buy a ton of food from here & have had a lot of issues with freshness of food. At other locations chili meat had a sharp hard bones rock in it, not sure they ever did anything about that. Twice we have found objects in meat. Took salads to my mothers to make her a nice lunch and she sat there and picked out rotten pieces of lettuce on fresh bags that were full price. Was rather embarrassing. The marked down stuff is a joke. Even when you pay full price now, stuff isn't fresh. Then for them to not do anything about it when bag clearly states they will refund or replace if items aren't fresh. Around $*** for all this listed above. **** Dog Food we bought a few weeks ago and it expired in July of last year. Stores aren't supposed to sell expired food.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mark W

      1 star

      06/07/2021

      I will tell you once again where you are failing... If only you would really listen. You post store hours closing at 11:00 pm yet half the store lights are out at 10 pm including frozen window cases. As an older person shopping in the dark is not only difficult but I felt unsafe. I asked 3 clerks just visiting up front help locating an item I never did find. I will not be back where my safety is compromised. Finally left my cart of items and went down the street to do my shopping where the lights are in. I thought have fun putting my items away in the dark. Shame on you Bakers for treating my like this. I was supporting my local grocer but no more when they treat me this way.

      Local BBB

      BBB of Midwest Plains

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