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Business Profile

Tree Services

Hurricane Tree Service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/05/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hurricane contracted to take down my two oak trees in the front yard they came and took down part of a tree the first day partof a tree the second day the third day they came and took down both of the stumps, but didn’t get everything hauled off the fourth they came and finished hauling stuff off They didn’t rake the yard or clean it up then they never came back and they never came back and we called and called and they came back and they ground the two stumps when they were taking down the trees they dropped everything they didn’t rope anything down and the onelog that they dropped landed on our step and broke it. One landed on our driveway and broke it. The owner said he would be back and fix the driveway and the step he has done none ofthe above the step itself is $350 to replace plus the labor to get it out of their jackhammer whatever and then get the new one set The yard is still got sawdust in it and I’ve worked on getting part of it out of there. I spent probably two hours one day just and blowing and blowing trying to get it up out of my grass so it won’t kill my grass. There’s a huge hole beside the one stump. My neighbor had to cut down part of the One stump because he didn’t grind it all the way off and there was a piece sticking up, whichwas very dangerous. I would just like to have this finished. I would like my step fixed or replaced. It’s not OK to come and do job like this and just leave a Mess

Hurricane Tree Service is NOT a BBB Accredited Business.

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