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Business Profile

Mufflers

Blue Flame Mufflers and Tire Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mufflers.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/28/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Went to get a used tire and they bent my rim and said it was my fault. Now the tire lowing air and it wasnt before i went to them

  • Initial Complaint

    Date:10/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my car to have tire checked. They took the tire off because I had a leak. They said it needed to patch it. My grand daughter said they took the tire off. & she watched them roll it. It began to bump. On 9/30/24, I took it to ******* who said the wrong size tire was put on & the tire was bad which could have resulted in a wreck. I had to buy a tire immediately! I went back to *********** denied any wrong doing. I am furious because this could have cost ******* grand daughter our life. I even showed them pictures.

  • Initial Complaint

    Date:08/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    7/15 - My mother's ******* Santa Fe broke down on the side of the highway after having a supposed oil change at Blue Flame. She has always gone to ********* every 3 months for oil changes but decided to have her last oil change with Blue Flame. Upon Blue Flame's inspection, they claimed the engine ran out of oil & refused to fix the situation after giving her the run around and not responding multiple times. They even blamed the make of the vehicle but our family has another ******* and 2 ***** (which they also said had bad motors along with *******'s), our other vehicles have never had engine problems as we are on time with maintenance. They have caused a completely avoidable inconvenience as now she needs a new motor and they have completely washed their hands of their mistake.

  • Initial Complaint

    Date:12/14/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Blue Flame Muffler & Tire

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    Do not spend your money with this place at all the people have no integrity. I called and asked how much are used tires the lady said 45 -50 for a set. we get there in 20 minutes and they have the tires but have upped the price on same exact tire. One she lied and said she never quoted me that price and then it made me wonder was she prejudice because what made her decide she was going to go up on the price once we got there and saw us. This is very bad business and then when I asked her to honor the price she she quoted me she asked me to leave.

Blue Flame Mufflers and Tire Center is NOT a BBB Accredited Business.

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