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Business Profile

Hunting Guide

Tri-County Guide Service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/16/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I booked a duck **** for myself and daughter for 1/16/05 with this outfit on 12/27/04 while speaking with **** **** on the phone. We had f/u texts to set date, time, place, & let him know we were staying the night in a hotel in ******** the night of Jan. ******* for paying for the trip, **** told me "you can pay after you harvest your birds." I thought it was odd. I usually pay guided duck hunts half up front.Stayed the night in ******** Jan 15th, touched base with **** in the **** on the 16th & we arrived at the meet location at 6:00 a.m , 15min early. **** was late, showed up after 6:30..First shot was 6:46. We followed **** (together with two other vehicles with hunters). Got to the **** sight after 6:46 anf there was no water anywhere. Just scalped soy bean field.Saw **** ride out to another truck a few hundred yards away that was setting a swan decoy spread. **** returned and asked, "do you want an all-white bird to mount, or are you looking for one with some gray in it?"....I asked - what kind of **** is this because I booked a duck ****. He looked at his phone and said, "this is a swan ****, I don't see you listed as either a duck **** or a swan ****, sorry." I told him - we don't even have swan permits, I'm the ******** guy here for a duck **** we arranged.He said "well I drive to ******** all the time it's not that far you've got time ....we only duck **** on the river." He got short and argumentative with me trying to make excuses for himself. I said - that's the best you can do is say sorry after we put in all this time and money getting here and using paid time off for a blown day?....then turned to my daughter and said let's go there's nothing left to be said to this gentleman. We left. Didn't hear anything else from **** although I requested in writting a refund for money we lost on the blown trip - hotel $218.96, lost paid vacation $332.00, gas $30.00.I have the phone record, texts, and hotel/ gas email receipts if they won't transmit.

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