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Business Profile

Pet Grooming

Classy Critters Pet Resort and Spa
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

1

Average of 9 Customer Reviews

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Review Details

  • Karen W

    Date: 07/30/2025

    Stay far away, and look into the animal abuse the owner allowed to take place.

  • Kellie P

    Date: 07/29/2025

    The owner and the head groomer have been arrested for animal abuse. There's a petition on ********** to have this place shut down. I'm trying to find out what we can do through the better Business bureau to get the word out there this way as well. They certainly do not deserve an A+ rating!!!

    Classy Critters Pet Resort and Spa

    Date: 07/30/2025

    This is a false accusation only the bather was arrested. People do not know the real story and are going off of social media stories. So sad. Please know the facts before commenting and judging.

  • Li W

    Date: 07/25/2025

    DO NOT USE THIS PLACE!! Abuse video going viral on socials of a groomer violently abusing pets!!

    Classy Critters Pet Resort and Spa

    Date: 07/30/2025

    This was not a groomer it was a bather who has been charged and arrested. So sorry you feel that everyone should be punished for what one person did. Also the employee who was filming this should be charged also since she did nothing to stop it..please dont blame others for what another person did.

  • Crystal B

    Date: 07/25/2025

    This Dog grommet is running a business of animal abuse not only did she not participate in the abuse but allowed her employees to consistently abuse the animals for the past several yrs , After 1 very brave employee recorded the incidents she was threaten by *** for doing so - warning stay clear of this business keep your fur babies safe !!!!

    Classy Critters Pet Resort and Spa

    Date: 07/30/2025

    This is totally false information. This took place on June 20th. The girl filming withheld evidence of this happening then when fired a month later decided to post these videos to social media just to hurt me and my business she is a very untrustworthy person and did nothing as she said.. the girl in the video has been charged and arrested. I believe the girl filming should be also. She held on to these videos for a month and only released them after being fired for not doing her job. She could have stopped the abuse instead of watching these poor little babies go through this..

  • Tanya R

    Date: 07/24/2025

    The ANIMAL ABUSE that took place in this pet grooming place was absolutely abhorrent to watch. Never take any pet you have to this establishment. This place deserves negative stars!!!

    Classy Critters Pet Resort and Spa

    Date: 07/30/2025

    So sorry you feel this way and believe that all of us should be punished for what one person has done. It breaks my heart to no end that this happened the girl has been charged and arrested. Please know that we would never harm an animal.

  • A. V.

    Date: 07/23/2025

    These people are abusing the pets under their care. When the owner was presented with evidence by a former employee, the owner dismissed it. It wasn't until the evidence was posted online and went viral that the owner finally fired the abuser. The owner was willing to let the abuse continue. Pets are not safe under their care. Charges have been filed against the abuser, but nothing has come of it and no consequences have befallen the owner. People need to know to not trust their fur babies in their care!

    Classy Critters Pet Resort and Spa

    Date: 07/30/2025

    Sorry but this is not accurate. The girl filming did not turn over all thus evidence she withheld this until she was fired a month later for not doing her job she was only employed for 12 weeks. She is a very untrustworthy person and has made this look like she was making people aware but thus all happened a month previous to her being fired not for the videos I was not told of these saw them when everyone else did. She only posted these in retaliation of being fired. Please be carful of what you hear and believe on social media. This hurts me to no end that this happened the girl in the video was charged and arrested I feel the girl who took all of theses back to back on the same day should also be arrested for not stopping it. All I can see is the poor babies looking at her and saying please put down that phone and help me.

    A. V.

    Date: 08/04/2025

    This sounds like you are trying to CYA for your own sake. I believe the video and what I saw, under your care! You should have cameras installed in your business, so that you don't have to rely on people's phones for evidence. YOU should have already put in precautions to protect who is under YOUR care. This is YOUR responsibility and YOU should also be charged for negligence! Don't blame other people for your ignorance. You hired these people and you should know everything that is going on. You didn't because you dint truly care. This whole facility is dangerous and I will continue to share this with everyone.

  • Lex F

    Date: 07/23/2025

    Evidence has surfaced that this business abuses the animals left in their care and the owner proceeded to fire the employee that spoke out, then threatened her via text with legal action. In the same text thread, the owner proved she not only knew the abuse was occurring, but that she only cared about addressing it because the video was leaked and went viral. Do not leave your animals in these peoples care.

    Classy Critters Pet Resort and Spa

    Date: 07/30/2025

    Sorry but this is not accurate. The girl filming did not turn over all thus evidence she withheld this until she was fired a month later for not doing her job she was only employed for 12 weeks. She is a very untrustworthy person and has made this look like she was making people aware but thus all happened a month previous to her being fired not for the videos I was not told of these saw them when everyone else did. She only posted these in retaliation of being fired. Please be carful of what you hear and believe on social media. This hurts me to no end that this happened the girl in the video was charged and arrested I feel the girl who took all of theses back to back on the same day should also be arrested for not stopping it. All I can see is the poor babies looking at her and saying please put down that phone and help me.

  • Carina M

    Date: 07/23/2025

    The owner allows staff to abuse animalsthere is video surveillance of a groomer mistreating a dog.

    Classy Critters Pet Resort and Spa

    Date: 07/30/2025

    Sorry but this is not accurate. The girl filming did not turn over all thus evidence she withheld this until she was fired a month later for not doing her job she was only employed for 12 weeks. She is a very untrustworthy person and has made this look like she was making people aware but thus all happened a month previous to her being fired not for the videos I was not told of these saw them when everyone else did. She only posted these in retaliation of being fired. Please be carful of what you hear and believe on social media. This hurts me to no end that this happened the girl in the video was charged and arrested I feel the girl who took all of theses back to back on the same day should also be arrested for not stopping it. All I can see is the poor babies looking at her and saying please put down that phone and help me.

  • Kari G

    Date: 07/22/2025

    Extreme Animal Abuse!!!! Videos all over social media!! Owner was made aware and still kept the individual on. Please please do not take your animals here! They're not safe!!!

    Classy Critters Pet Resort and Spa

    Date: 07/30/2025

    Sorry but this is not accurate. The girl filming did not turn over all thus evidence she withheld this until she was fired a month later for not doing her job she was only employed for 12 weeks. She is a very untrustworthy person and has made this look like she was making people aware but thus all happened a month previous to her being fired not for the videos I was not told of these saw them when everyone else did. She only posted these in retaliation of being fired. Please be carful of what you hear and believe on social media. This hurts me to no end that this happened the girl in the video was charged and arrested I feel the girl who took all of theses back to back on the same day should also be arrested for not stopping it. All I can see is the poor babies looking at her and saying please put down that phone and help me.

    Kari G

    Date: 08/01/2025

    So you're turning it around on the woman who outted you and your company. We saw all the evidence all of it. We know the police are highly involved with the evidence they reviewed. You should not be open at all. It is sickening, you own a business and don't know these animals are being abused?? You don't have cameras? Very unprofessional

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