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Business Profile

Carbon Monoxide Detectors

Kidde Safety

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carbon Monoxide Detectors.

Reviews

This profile includes reviews for Kidde Safety's headquarters and its corporate-owned locations. To view all corporate locations, see

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Kidde Safety has 2 locations, listed below.

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    Customer Review Ratings

    1.05

    Average of 20 Customer Reviews

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    Review Details

    • Barbara F

      Date: 02/08/2023

      We have had such problems with Kidde. Every day we get multiple notices that the alarms need to be replaced even though they were just installed in 2022. We call, get nowhere, ask for a manager and never get a callback. The support people sound like they are working from home and have no training on how the alarms work.

    • Terry S

      Date: 01/05/2023

      I suffered through a fire, thankfully no one hurt. The restoration company installed 6 model #7010BSLA detectors (hard wired with battery back up) and carbon monoxide alarms (hard wired with battery back up) both under the Kidde flag of products. The 7010BSLA alarms also have the FIRST ALERT logo. ALL of these alarms have malfunctioned. Because they are hardwired they all go off when one goes off. I had to isolate the problem unit each and every time. I've over the last 3 years taken them out of service(removed the problem unit) one at a time. Yesterday I took the last one out of service (two years before the "replace by"date) I tried looking for replacements for these units, tried to find the same units as they are hard wired, I wanted to get the exact same units so I wouldn't have to rewire the system. On both the kidde and first alert websites the model#7010BSLA is no longer an item. My options at this point are to rewire or go without hardwire units or go without detectors at all. Since I actually like my family the 3rd option is not an option, The first option isn't practical. The second option is what I'll go with except I will avoid anything made by Kidde and hopefully by FIRST ALERT. The cheap battery operated ones got me through the first fire, I guess I can trust those over "The best on the market" Kidde ones. AVOID KIDDE is my advice.

    • Mike T.

      Date: 11/01/2022

      Kidde Smoke detectors are absolute trash. Customer service is a complete joke.

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