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Business Profile

Property Management

Redden Senter Property Management

This business is NOT BBB Accredited.

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1

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Review Details

  • Ryan Mary B.

    Date: 09/28/2025

    The complex we lived in that is located in ***************** does not have a name. Redden Senter took over being the property managers in March of 2025.Due to personal reasons we wanted to move out in May, (our lease was up July 31,) I sent a email explaining our situation. They said they would speak with the property owner and get back to us. I sent that email on April 30th. 9 days later my dad had to call because they never responded. ***** stated things that she said was in our lease which was not.We told them in May 2025 that we would not be renewing our lease and would be out in the month of July.I sent ***** an email that stated the day we moved out and when it was convenient for us to do the walk thru. They would not drive out to do one, instead she had me email pictures, had to remind her 3x what size townhouse we had. Once should have been enough.Had me mail the keys back to them.Then we waited the 30 days to receive a notice if we weren't getting it back and why or just receiving it. I mailed out a letter after the 30 days demanding it back, ***** called my husband stating she will send out a check immediately after speaking with the property owner, 2 weeks later we received it, not the full amount so again back and forth for the remainder. Dealing with ***** at Redden Senter, she is the most incompetent person I have ever dealt with. I suggest any property owner looking for a management team to not hire them. Also while living in ******* they would send out emails about doing inspections sometime that week, and then the night before would cancel because "something came up", we reported a issue and it was taken care of 6 weeks later. They are more in the business of making money but once people realize how incompetent they are and how much they don't care for the properties they manage and loose tenants the owners will see them for who they are.

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