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          Retro Lube Oil Change Inc has 1 locations, listed below.

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            Business ProfileRetro Lube Oil Change Inc

            Auto Services

            Contact Information

            1000 9th St

            Goldsboro, NC 27534-2300

            Get Directions
            Visit Website
            (919) 735-8019

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1000 9th St, Goldsboro, NC 27534-2300
            BBB File Opened:
            3/3/2005
            Years in Business:
            22
            Business Started:
            7/23/2001
            Business Incorporated:
            7/23/2001
            Type of Entity:
            Corporation
            Business Management
            • Mr. Brian Rinke
            Contact Information

            Principal

            • Mr. Brian Rinke

            Customer Contact

            • Mr. Richard C. Best, Vice President
            • Mr. William Fields, President
            • Mr. Brian Rinke
            Additional Contact Information

            Fax Numbers

            • (919) 735-8077
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/03/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Went there for oil change an inspection man told me need back end of my truck greased I said ok asked if he could do ok put antifreeze in I had a gallon .ok then I left I looked under hood an nothing was in reservoir but water an it was very low. I called manager said for me to bring back the I left checked again same thing no antifreeze. I called him back he said he was sorry would look at cameras he did he called me an manager said a man opened my antifreeze which was brand new an poured a little bit where o erfill is an that's it. He then said to go back there again I said I had to get antifreeze again an do it myself so now don't know if the work was done to my truck oil filter air filter oil change an rear of the truck. I would like to have a refund but I want you to know I have been going to this astablishment for years thank you have good day . My number is 9194943849would appreciate. A call

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Jo J

            05/04/2024

            I took my vehicle into have my brake pad changed. After they changed the pads my vehicle started making an airplane noise. when I took my vehicle back to them they said my caliber was cracked and this is nothing they did. I then took my vehicle to the dealership and they stated that Retro Lube did not release my brakes and tried to rip the pads off. Which cracked my caliber. After I had my vehicle repaired the owner became very defensive and stated that he would only pay for the pads and not the caliber because I have an extended warranty. He acted like I caused the issue. Then I find out they never changed my brakes. The technician realized he broke something and just put my wheel back on and said I was good to go. Their negligence has caused so many issues for me.

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

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