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            Business Profile1st Stop Auto Sales

            Used Car Dealers

            Contact Information

            2910 N Roxboro St

            Durham, NC 27704-3248

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            Email this Business
            (919) 598-9068

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            2910 N Roxboro St, Durham, NC 27704-3248
            Email this Business
            BBB File Opened:
            7/1/1996
            Years in Business:
            28
            Business Started:
            1/1/1996
            Business Incorporated:
            11/10/1988
            Type of Entity:
            Corporation
            Alternate Business Name
            • First Stop Auto Sales
            • Professional Procurement Agency, Inc.
            Contact Information

            Principal

            • Mr. O'Ray Lipscomb Jr., President

            Customer Contact

            • Mr. O'Ray Lipscomb Jr., President
            • Mr. Trey Lipscomb, General Manager
            • Ms. Stacey Hester, Office Manager
            Additional Contact Information

            Fax Numbers

            • (919) 220-6600
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/03/2021

            Complaint Type:
            Billing Issues
            Status:
            Answered
            On Sept 29th me and my significant other purchased a 2009 Honda Accord. We closed the deal right at the time the business was closing and we drove off with it we started noticing problems immediately. We were driving on the highway and the car started shaking very badly. We decided to pull over thinking my the tires needed air. We put air in the tires and carried on about our business but the car started doing it again. We creeped home and parked the car. We tried to lock the doors with the key but the key wouldn't turn so we had to leave the door open. The next day we tried to use the car again but it was doing the same thing then the engine light popped up on the dashboard out the blue. We parked the car and tried to contact the car dealership but they are closed on Thursdays. We ended up taking it to the shop but they started downplaying everything. They claim that tires just needed to be balanced. We got tht done and the car shook a little less. We chalked it up to needing and oil
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Lizzie B

            08/30/2023

            Some of the staff is absolutely amazing others not so much. I brought a car from them through financing it's und $15000 my interest rate was 29% which jacked my total owed out to almost $30000. I didn't know I was being ripped off cause this is my first leased vehicle. If you are smart enough to buy a cash car they have decent vehicles for it but don't lease ANYTHING from them. I really feel like I got swindled and it doesn't even report to your credit. Smh

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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