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Business Profile

Colleges and Universities

Durham Technical Community College

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The school is taking my refund. Starting from spring semester when I first started I was supposed to get 2100 back as refund then drop to 958 then to ***** and now they taking my 958 away and trying give me 2108. I have going thru this since spring semester and they keep on lying

  • Initial Complaint

    Date:03/22/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    September 2021- December 2021 The Durham *************************** partnered with Durham Technical Community College, NCBiotech to offer training at no cost AND a $300 stipend upon completion of the course.I enrolled in the class and picked up all supplies. I completed all of the coursework, quizzes, and tests. I officially completed the course in December 2021 but I never received the $300 stipend. I contacted a couple of people on this issue. One of them being:*************************** ******************************** Program Coordinator City Of Durham/Durham *************************** Office of ********************************** ********************************************* Durham, ** ***** ************ | x.15212 ******************************************* He replied: Good Morning Anaiah, Attached you will find instructions for you to complete a City of Durham Vendor application. This application is required so we can get you your $300.00 stipend for completing the *** Works program. Please complete this information and let me know when it has been done. Please let me know if you have any questions or any issues completing this application. Best Regards, *************************** ******************************** Program Analyst Equal Opportunity ************* Of Durham/Durham *************************** Office of ********************************** ********************************************* Durham, ** ***** ************ | x.15212 ************ | Mobile ******************************************* *****I completed the form and he stopped replying. This was in February 2022.*****

  • Initial Complaint

    Date:11/04/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a student at DTCC I began in Jan 2020. I was studying to be in the Practical Nursing Program and paid for Bio 168 out of pocket. I recently found out that I had a transfer credit from another school that they never told me about. Instead they continued to allow me to pay for this class and the reason I was given was that they normally have a student to take the class to earn more points to get into the Nursing program. I was never told that. The amount I’m seeking is $1,910. I reached out to the Dean of Students, Dean’s Assistant, advisors and accounts receivable regarding how do I get a refund no one got back in touch with me. I even stated in a email to Dr. Battle before hand and said that I would even allow them to use the money towards my future classes. No response so now I want my money.

Durham Technical Community College is NOT a BBB Accredited Business.

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