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Business Profile

Educational Technology

Coursicle

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Educational Technology.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/28/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My name and my university email address was put on the website without my consent/knowledge. The information is not public knowledge nor is it posted on any university website. I had signed a ***** document at my university in August 2024 indicating that I was not willing to share any personal details online or in relationship to the university. They have confirmed recently that they have not posted any of my information on their website. I have no idea how this person obtained my information as it was not through traditional means. I have made several attempts via email (3 times) and phone calls (2 times) over the past six weeks to the information provided on the Coursicle website, however, I have never once received a response. All I simply want is my information taken down.

    Business Response

    Date: 08/07/2025

    As per the request, we have removed this professor's information from Coursicle. If they revisit their profile, they will see that their page 404s. We only source our data from publicly available course searches, so this professor's school is mistaken. The following public course search of their university contains their name and class information, and this is where we sourced their data from: ***********************************************************

    Customer Answer

    Date: 08/07/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I also thank Coursicle for giving me the link to where they found my information at my university. I will talk to my university about keeping my information confidential from that public website. Thank you.

    Sincerely,

    ******* *******

Coursicle is NOT a BBB Accredited Business.

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