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Business Profile

Electronic Development

IHome Technologies LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Development.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/15/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In August 2022 I hired **** **** (owner and operator of iHome Technologies) to replace under-cabinet lighting in my kitchen. On October 5, 2022, **** and one other worker came to install the lights in question and complete the job, for which I paid $610.00. In November I began having issues with the lights falling out of their housings, and shortly thereafter several of them ceased working altogether. I reached out to **** multiple times in November, December, January, April, and May by both call and text to request that he fix the issues with the quality of his work. To date he has not responded to any inquiry or request. Now I will be forced to hire another electrician to come and fix his work which will leave me out of pocket twice for what should have been a simple task.

    Business Response

    Date: 05/30/2023

    I have went to this customer house five times, I ordered five different lights which never worked.  I never charged him anything.  I installed 15 lights and only charged him $400.00.  He called me on Thanksgiving Day to work on something else and I did not return his phone call. 

IHome Technologies LLC is NOT a BBB Accredited Business.

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