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Business Profile

Electronics and Technology

GrandPad, Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromTricia O

    Date: 02/13/2024

    5 stars
    My 95 year old Mom has been using her GrandPad for 5 years now and our whole family loves it! Mom can play games for hours each day, listen to big band tunes, look at photos we send her, get video calls ONLY from the people we add to the call list. The security of that feature is priceless. The customer service reps have been wonderful and when there has been an issue, it was resolved quickly and with kindness.

    GrandPad, Inc.

    Date: 02/14/2024

    Thank you for taking the time to share your feedback. We're delighted to hear it's had a positive impact in your Mom's life. We love hearing stories from our users and we appreciate you being a GrandPad supporter and continued member. 
  • Review fromJoanne O

    Date: 10/06/2022

    5 stars
    A huge shout out and thank you to Consumer Cellular #consumerCellular for their new Grandpad which is basically like an Ipad but geared towards older people who are technologically challenged and visually impaired. I'm not really tech challenged but I am visually impaired and this helps me soooooo much. I got it yesterday and I can see it all well. I am playing games, watching videos that I couldn't see before with a cell phone, adding my own curated music collection with sound on this like surround sound. Its amazing! Its great to be able to see everything so much better.

    GrandPad, Inc.

    Date: 10/07/2022

    Thank you, ******, for the wonderful review! We are delighted to hear the GrandPad is working great for you. If you need additional assistance in the future, please don't hesitate to reach out at ************ or visit https://www.consumercellular.com/caregiving to chat live with a Consumer Cellular agent.

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