We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Equipment Manufacturers

Revshift Corporation
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/07/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Last week on Monday (5/27/2024) I ordered a set of Revshift trailing arms from FCP Euro, which when being shipped are dropshipped from Revshift directly. The item was supposed to ship within 3 business days. The item still has not been shipped to this day. I do not have a tracking number for this item and I have not received this item to this day. Revshift has failed to respond to FCP Euro when I contacted their customer service to find out the issue AND Revshift also failed to respond to my customer requests directly.

    Business Response

    Date: 06/07/2024

    ****: Hi, I placed an order last week for Revshift trailing arms on FCP Euro and was told that they are dropshipped by Revshift. To this day my trailing arms have not been shipped and I have not received them.
    4:08 PM

    Revshift: We are looking into this and will sort it out for you. We will make sure those are delivered asap.
    You 4:20 PM Delivered

    ****: All right thanks. The order was placed on 5/27/2024.
    4:24 PM

    ------------------------------------------------------------------------------------

    The above correspondence was from **** to Revshift. There was a miscommunication from FCP Euro (a Revshift Distributor) which was quickly sorted out. The parts that **** ordered from FCP Euro are currently in transit with **** The tracking number is 1Z1A55990345558626.

    This complaint is invalid because **** did not do business with Revshift. He did business with FCP Euro which is a third party distributor who carries their own inventory. FCP Euro places stocking orders with Revshift to replenish their inventory. If their inventory runs out and someone orders from them then the part may ship directly from the manufacturer while the inventory is being restocked.

    Customer Answer

    Date: 06/07/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *********************

Revshift Corporation is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.