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            Business ProfileGreat Wall Express

            Restaurants

            Contact Information

            7923 Oakland Dr

            Portage, MI 49024-4935

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            Visit Website
            (269) 323-7988

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B-

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            Business Details

            Location of This Business
            7923 Oakland Dr, Portage, MI 49024-4935
            BBB File Opened:
            12/12/2007
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            10/20/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Today 10/20/22 I ordered me some lunch from DoorDash (Great Wall Express on *********). I received my order and noticed it was not what I ordered. I ordered orange chicken and beef fried rice with extra beef. When I got my order my extra beef was soaked in orange chicken. At first I thought it was only one piece of beef but it was all my beef after looking at my order. I called the restaurant and contacted DoorDash. When I contacted Great Wall Express it was a woman that answered and I got attitude from her within 30 seconds of the conversation. I repeatedly told the employee what my order was and she began to yell at me about my order and tell me that I dont ever have to order there again. All I wanted was the correct order or my issue resolved by the company. I literally spend $15-$40 a week at Great Wall express but after today they will never see my money or families business in this city.

            Customer Reviews

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            Local BBB

            BBB in Western Michigan

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