Business ProfileforMichigan's Adventure

Dear Camille and michigans adventure,
I am absolutely disgusted in the place, and the customer service. It has been about 12 years since I have been here and I can say that it nothing like it used to be. On top of that Camille is the rudest most inconsiderate manager I have ever experienced an issue with. I have been in customer service many years and not one to complain but she out did it for ****** managers. Not only was the pool nasty dirty and over packed the lines and water park was over the capacity limit. The wave pool was the only pool open over capacity, about 45 minutes to close they open another one, when they should have done it hours sooner when they seen how busy it got. My kids waiting in line for the tunnel of fear took over an hour and people kept cutting, as they were waiting in line up the stairs the park closed and I had to wait for them waiting more time that was left to ride rides with only and hour left. Finally we left with only 30 mins left to get over to the rides on the far side of the park, as we were walking up to get on one a lady closed it and said to go to the one over there then laughed and said nevermind that's closing too and it was only 650 when the park closes at 7. We first.got there my kids rode maybe 3 rides in the camp snoopy that took forever thats when we experienced the horrible water park. I'm just so disappointed in the amount of things closed down, the disgusting pool area and the fact they wouldn't even consider half the refund or even a refund on the stupid souvenir cups. I will never go back. She offered front of the line tickets why would I want that if I'm not coming back. Maybe you should considered your capacity level and cut it down since obviously you can't keep staff. I can go on about things but all I know is if my kids get a skin rash or an infection I will be suing for medical bills. Plus the 8 dollar pizza was old and nasty. Get it togther because you should be ashamed. Camille all I know is one crooked lady I even had her workers comment to me how it has changed since her dad had owned it. I will be sharing my experiences and I won't stop until I get a refund for the ******** I experienced today.