Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Handyman

1 Call Property Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/23/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive contracted 1 call Property Services for a bathroom remodel that included installation of a tub with surround, new toilet over new floors and floating vanity + paint job and trim in the said bathroom. Removal was provided by the company as well. Minus small inconveniences like contractor taking twice as long and promising 2 workers with one doing most of the work, being late every morning all those things were tolerable ;generally we were satisfied with the finished result. However a week after the installation the caulk around the tub cracked. I reached out to ***** ******* the owner sharing the photos. I asked him to have it fixed by replacing with silicone caulk as was originally requested. I let him know that with holidays coming up (this was around Christmas) I didnt expect same day fix but would have appreciated a timely resolution. He did aknowledge my text message and followed up with the type of caulk that was used. However that was the last contact. I reached out 3-4 more times via text and left him a voice mail so total of 5 contacts. No reply no resolution. In my last communication I asked him to take care of it by a certain date (that had passed by now) or refund me $300 as a compensation. No reply. At this point I hope you can assist me with a resolution. I do not want ***** or his employee in my house, so no repair is needed from them , but I do want to be compensated for the poor craftsmanship. They also did not properly cover and protect the area which caused a failure in our furnace due to dry wall dust in the air ducts, which makes me question their over all commitment to quality work and the craftsmanship that they provide. Please assist if you are able to. Respectfully, Mrs. ******

1 Call Property Services is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.