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Business Profile

Dance Company

Reigning Elite Dance Studio & Event Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dance Company.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/08/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    9/2022 I signed my daughter with reigning Elite paid *************************** which until this day she never received. Then in October she went to competition I paid 80 dollars for another uniform which was stolen by a little girl named Brooklyn. Which was never recovered. I brought it to attention to the owner in which she stated the little didnt have. No one never replaced my daughter outfit. Thats 140 out of my pocket. I continue to pay tuition until we stop. She wasnt treated fairly. When I tried contacting owner she stated this. .You need to follow up with the bbb I sent the payment back through them after you made the complaint Have a Good Evening

  • Initial Complaint

    Date:10/25/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 15, I paid $80 dollars for uniform for my daughter for competition. She got ill and Never perform. One of the young lady ask for uniform and was told it was the right thing to do. And everyone is sister. I disagree Brooklyn was the young lady who has the uniform. I told the head Coach ******** assistant coach ******* along with someone identified their self as ************ about this. No one is taking responsibility about what happened to my daughter uniform its not in our possession. I also paid $ 25 dollars for competition for November which she is not going to participate in now. I paid for a practice uniform which is $60 dollars which I yet have to received. As of October 21 I informed ******* ***** will no longer be apart of this program. I just want what is do to me.

Reigning Elite Dance Studio & Event Center is NOT a BBB Accredited Business.

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