About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 10/1/1927
Years in Business: 122
Business Details
- Local BBB:
- BBB of Michigan
- BBB File Opened:
- 5/8/2000
- Business Started:
- 1/1/1903
- Type of Entity:
- Corporation
- Alternate Names:
- Ford Extended Service Plan Headquarters
- American Road Services Company
- American Road Insurance
Additional Contact Information
- Fax numbers
- Other Fax: (888) 320-8695
- Additional Phone Numbers
- Other Phone: (313) 337-1935
Additional Information
- Other Resources
- Department of Insurance And Financial Services
530 W Allegan St
Lansing MI 48933
Phone Number: (877) 999-6442
www.michigan.gov/difs - Business Categories
- Auto Warranty Processing, Insurance Companies
Latest Reviews
LaDarious S
"**** extended warranty is horrible." ... Read full review
Ronald H
"For what this "************" warranty cost me when purchased for my used 2016 dodge journey, I could have had my broken transmission repaired within two weeks. Because of this warranty I have now been without a vehicle for more than 3 months now someone at **** extended warranty doddled back and forth with the transmission specialist mechanic requesting part numbers then pictures of each part that was needed for the repair which wasted the first three weeks of not having a vehicle or access to a rental or loner car." ... Read full review
Lance S
"Master certified service advisor with Chrysler, having to deal with **** ESC extended warranty is the worst experience I've ever had with extended warranty company in my 6 years. Constantly dragging their feet to approve claims, have to submit claims on their website 3-4 times before it will send it due to website errors, they never take responsibility and blame your web browser when it does the same in all web browsers, constantly arguing against master certified technicians' diagnosis." ... Read full review
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