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Business Profile

Construction

R A Hall Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unfortunately we did not have a very well experience with this concrete contractor when he poured down the cement supposedly the mold moved so we have an on even step that goes from thick to thin he offered to shave it down we said no because it wouldn't match he then after three weeks offered to replace it yesterday never showed up , never texted us. And he texted I believe it was two times that he was gonna be out a certain day they never texted to reschedule or let us know why he wouldnt make it and never showed.He had poor communication when he was over on Friday I believe of last week he did a patch on our porch that's completely dark it does not match the rest of the porch leading up to the siding it's all chunky and doesn't last flat going up to the siding . when he came to do a couple repairs he told us why we had to wait so long to see him again is because he needed to wait for his supplier but he was back-and-forth at the store the entire time he was here and then just left I don't know if I would ever hire him again and recommend him, just due to the unprofessionalism and lack of communication. the hole is way too big for the Spicket for my liking and he said there was nothing he could do about it, and in that Spicket hole there are a decent size air holes to where water will get down into the porch and I discussed my concerns with that all he told me he could do was put some pea stone in it.he told us he would be back to color match the Patch he did, but never did, We have tons of small holes leading up to the back of the siding so water just gets all down in by the siding just not pleased with his work at all and he was aware of it , for a lot of money I feel the job is incomplete and looks like rookie work.There are also many areas where it divots I feel like my feelings towards this company not doing a good job is correct

R A Hall Construction is NOT a BBB Accredited Business.

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