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Find a Location

Miracle Ear Center has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Miracle Ear Center

      724 Perry Ave. Big Rapids, MI 49307-8740

    • Miracle Ear Center

      10495 Northland Dr Ste 1 Big Rapids, MI 49307-8740

    • Miracle Ear Center

      850 N Mitchell St Ste B Cadillac, MI 49601-1488

    • Miracle Ear Center

      3132 Logan Valley Rd Traverse City, MI 49684-4772

    Business ProfileforMiracle Ear Center

    Hearing Assistive Devices
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers hearing testing and sales and service of hearing instruments.

    Business Details

    This is a multi-location business.

    Find a Location

    Miracle Ear Center has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Miracle Ear Center

        724 Perry Ave. Big Rapids, MI 49307-8740

      • Miracle Ear Center

        10495 Northland Dr Ste 1 Big Rapids, MI 49307-8740

      • Miracle Ear Center

        850 N Mitchell St Ste B Cadillac, MI 49601-1488

      • Miracle Ear Center

        3132 Logan Valley Rd Traverse City, MI 49684-4772

      Location of This Business
      724 Perry Ave., Big Rapids, MI 49307-8740
      BBB File Opened:
      6/12/1998
      Years in Business:
      26
      Business Started:
      11/1/1997
      Date of New Ownership:
      9/1/2002
      Business Incorporated:
      9/1/2002
      Type of Entity:
      Corporation
      Alternate Business Name
      • Greenlund Enterprises Inc.
      Contact Information

      Principal

      • Mr. Scott Lau, President

      Customer Contact

      • Mr. Scott Lau, President
      • Pat McDonald, Vice President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/03/2023

      Complaint Type:
      Order Issues
      Status:
      Resolved
      They sold me rechargeable hearing aids that are not compatible with my phone. They require Bluetooth but they won't pair up with my phone. They have tried several times to get them working. They get them to pair up but it only lasts for an hour or 2. The contract was signed on May 26 2023. This past week I have called,no answer, left voice messages, no response, and text message the lady that sold them to me, no response. I would really like to terminate this contract but I can't get in touch with them. I can't afford $6000 for hearing aids and then get told I may need a new phone, another $1000. Nothing was ever said before signing that I might have to buy a new phone also. Ever since I sent them a message saying I would like to terminate this contract,June 1st, I haven't heard a word from them. They are only in Cadillac 2 days a week.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      JoAnn H

      1 star

      04/13/2023

      I walked into Miracle Ear a year ago. The hearing aids would work there way out of my ears. I complained from the get go that they needed a mold. They took a mold where the hearing device went into my ears. I’m wearing hearing aid molds now and can hear. They were to inept to figure out the hearing situation. Now a year later, they have figured out how to fix it. Now it is five weeks since the mold of my ears were made and no hearing aids. I paid $7,000 for these hearing aids and have not wore them, because I couldn’t hear. They ruined my life!! I’m 81 1/2 years old and my social life stopped dead in it tracks. No Sunday Church, no Advent or Lenten services, no Bible Study or get together gatherings. These were important to me at my age. That’s where I socialized with my friends and had time away from home. I missed those things and plain stupidity kept me from them. I believe they should reimburse me $3,000 for mental stress, severe anxiety, and the loss of socializing. I’m not 50 anymore so my activities are limited. I’m not a greedy person, but they compromised my wellbeing.

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