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Business Profile

Gas Station

St. Barnabas Shell

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gas Station.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/30/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my car to be fixed for back brakes, no one ever called me to say it was fixed so i came around their closing time and was told it was fixed. I drove it for a couple of days and it sounded like it it was still grinding some time. I took it back and tested it and it didnt make the noise. I have been driving it for about two weeks and it getting worse and now squells. I called the manger and he said it isnt making the noise and told me to call the corporate office, which is in ******. He would not check to make sure it was done correctly.

    Business Response

    Date: 05/20/2024

    Hi Folks,
    We have contacted the customer and all his concerns and complaints have been resolved.
    Thanks
    Sham

St. Barnabas Shell is NOT a BBB Accredited Business.

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