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Find a Location

Valley Properties of Hagerstown, LLC has 1 locations, listed below.

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    Business ProfileforValley Properties of Hagerstown, LLC

    Property Management

    At-a-glance

    Customer Reviews

    1.86/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    921 Washington Ave, Hagerstown, MD 21740-5258
    BBB File Opened:
    10/9/2012
    Years in Business:
    23
    Business Started:
    12/21/2000
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Valley Properties
    Contact Information

    Customer Contact

    • Stephen Sagi
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/12/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My son has lived at the property 227 n Main Street Mercersburg for a year. The new tenant upstairs has been an issue since she moved in. She has her kids up at all hours of the nights, we have videos of her yelling at 1 and later in the a.m calling her little 6 year old girl a ***** and stomping. I went up to talk to her about what was the actual problem because numerous times my son had talked to the lady named Gabriela and go no resolve. I was I injured on the property from her. I was told by ******** myself that there was not to be a trampoline on a rental property and the tenant ******** has a big trampoline where there is no fence around it so anymore could jump on it and get hurt. She said she was contacting ******** to have her remove it and it is still on property as I'm writing this email. Gabriela also said in a voice message to my son that after all the calls and problems with ******** they were issuing her a intent to vacate. Said it could take up to 60 days but when we were in court ******** made it clear she wasn't leaving and they have not enforced it. Instead of just asking the source gabi just listens to rumors spread by ********. We have over 100 videos time stamped of the noise nuisance and them going outside at 2:00 a.m and digging up trees and her throwing dog poop on his porch, Also have a video of the son holding one of the 2 pit bulls up in the air by the leash and kicking and beating. I can get testimony from the neighbors on both sides of all nuisance stuff she does and *********'s answe is that my son should be in a house where he doesn't have upstairs neighbors? Not the case maybe normal people, when i you call them then never answer or reach out and ********* herself has said she wasn't dealing with the issues and not answering the phone. Now they are serving him with an order of possession, he has not paid his October rent but basically why make him move when the next neighbor under ******** will have problems as well?
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    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Justin S

    4 stars

    05/06/2024

    Valleys been alright to me. My building is taken care of and any issue was handled quickly and professional by Gabrielle. I'm sure these people leaving bad reviews are probably terrible tenants. My neighbors are cool and I have no bugs or roaches. Rents a little high but I have parking and a clean place and they leave me alone so it's all good so far. Been here 4 months now. You get what you pay for also. They have cheap properties and they have ones a little more expensive, def get one of the more expensive ones to avoid problems. Valleys alright so far ????

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