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Business Profile

Brake Services

Midas Service Center - Clinton

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Midas Service Center - Clinton's headquarters and its corporate-owned locations. To view all corporate locations, see

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Midas Service Center - Clinton has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/20/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On February 21, 2025 I went to Midas in *************, Md for an oil change. The oil change was $45.99. I drive my truck in there perfectly fine; no check engine light and no major mechanical problems. When I picked my truck up an hour later and my truck sounded extremely loud, violently jerking, check engine light was on and 29% oil life. After going back and forth with consumer relations and the area manager, I will need to pay $5000.00 to Midas for them to replace my engine. After looking at my inspection reports from Midas and after speaking with one of their technicians, it doesnt seem like that Midas service center that I have been taken my vehicle to have been doing a thorough job based on my inspection report and the findings are very coincidental. This exact service center has been maintaining my vehicle for over a couple of months.

    Midas Service Center - Clinton is NOT a BBB Accredited Business.

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