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Business Profile

Computer Training

Byte College LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Training.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/22/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This organization advertised on Instagram about a promo for discounted data analytics any cybersecurity course.He advertised its for 1500 but I paid up to 1250. Before my last installments.He began **** class or cancels class and send link to self study.Most students expressed their concerns but to no avail.We complained and he said until payment by other students are complete he wont continue.When students completed, he did couple of sessions and said we were done with the course. Prior to the start of the class He claimed tha a certificate of completion will be issued but he never did. Also at the beginning of the class in a ****** meet, he informed us that the mentorship session which which will done after all class sessions has ended . Although he initially said it was part of the tuition, he demanded us to pay 500 before he does the mentorship sessions.We let it slide because we thought he was helping people.But another group taught by him is also complaining about the same issue. Once he get the his payments he gradually withdraws from teaching and Evetually ends the class. When students expressed their thought in the chat of his cyber security group, he deleted it and made the group chat private so that only admins can post in the group.

    Business Response

    Date: 08/24/2024

    Our records indicate we have a ********* Who joined our cybersecurity class but never paid! 

    We also have a ********* who joined two of our data analytics class one of which she didnt pay for and till date owes a total of $5000

    Our team initially wanted to pursue court action in a small claims court but we havent concluded yet! 

    In the class that She joined

    they collectively agreed to pay a discounted amount of $1500 each instead of the full $3000  and it required that they collectively make a payment as a group!

    For the $1500 They were taught introduction to basic computing, Cloud computing, basic sql, intermediate sql, advanced sql, excel and data analytics with excel, data analytics with AWS, data analytics with ****** cloud, data analytics with azure, relational databases, data warehousing, visualization with tableau, qlikview, looker, big query, RDS on AWS, basic Linux and Unix 

     

    some students paid full amount others including ********* made incomplete payments 

     

    all classes were recorded and reviewing the videos we realized ********* needed extra work as she struggled with basic usage of computers and tutor painstakingly took extra time to hand hold her through basic computer usage such as right click and application installation which was out of scope of the data analytics class

    there is a mentorship session where students profiles like LinkedIn and resumes are built as well as guided towards job search

    after which a certificate is issued

    Some students including ********* didnt take that session and couldnt complete payment on time 

    ************************ reached out to us via email or text since she dropped out and didnt make payment 

    Out search found that she secretly joined other classes and never paid for them

     

    This report is false and should be ignored and discarded since she only paid for a data class and not cybersecurity 

     

     

Byte College LLC is NOT a BBB Accredited Business.

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