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Business Profile

Property Management

7 Hills Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/02/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They took over my property in ******, ** and I had to move shortly after for work. Transition seemed to be going okay but it's been 30 days and I've yet to receive my security deposit back which violates MGL. Will be seeking legal counsel and contacting BBB. Renters beware

    Business Response

    Date: 03/02/2023

    Hello,

     

    The property manger did not pass along the tenants forwarding address to the acoutning department.  We have been in contact with the tenant and the deposit will be returned. 

  • Initial Complaint

    Date:01/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been trying to get in contact with someone from 7 hills property management for over a year. I have moved out of an apartment and need my name removed from the lease. I have called hundreds of times, sent emails and nobody gets back to you. I have no idea who "my" property manager is and have no-one to contact directly. You can call and call and call and you're just ignored. Any review you read wether it be **************** or Yelp, they all say the same thing....You cant contact anyone there.

    Business Response

    Date: 01/11/2023

    The tenant has a new phone number.  Tenant and or roommates did not notify us of tenant moving out.  We have been in contact with the tenant as of today as the old roommate reached out to us. 

  • Initial Complaint

    Date:10/14/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My burner was recently replaced had 3 prior issues with no heat or hor water. On 10/8/22. Reported to 7 hills management of the problem on their app. I have gone 6 day no heat or a response from this company called them also and the landlord need help

    Business Response

    Date: 10/14/2022

    Tenant ran heating system out of oil.  Tenant did not have oil system purged when he got an oil delivry.  This is a brand new heating system that was installed last winter.  No heat was due to tenant neglect.  This issue has been resolved.  

7 Hills Property Management is NOT a BBB Accredited Business.

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